Shipping policy
物流政策 / Shipping Policy
处理时间 / Processing Time
所有订单将在收到付款后 1-3 个工作日内处理。节假日期间处理时间可能有所延长。 All orders are processed within 1–3 business days after payment is received. Processing times may be longer during public holidays.
配送时间 / Delivery Time
标准配送预计需要 7-15 个工作日。实际配送时间因目的地国家/地区及承运商情况而异，仅供参考，不作保证。 Standard shipping is estimated to take 7–15 business days. Actual delivery times may vary depending on the destination country/region and carrier, and are provided as estimates only.
配送范围 / Shipping Destinations
我们目前向全球多个国家和地区提供配送服务。如您所在地区不在配送范围内，请通过 zgt15822460403@gmail.com 联系我们。 We currently ship to many countries and regions worldwide. If your location is not available at checkout, please contact us at zgt15822460403@gmail.com.
运费 / Shipping Costs
运费将在结账时根据您的收货地址和订单重量自动计算显示。 Shipping costs are calculated automatically at checkout based on your delivery address and order weight.
订单追踪 / Order Tracking
订单发货后，您将收到一封包含物流追踪信息的电子邮件。您可以通过追踪号码实时查询包裹状态。 Once your order has shipped, you will receive an email with tracking information. You can use your tracking number to monitor the status of your package in real time.
丢失或延误 / Lost or Delayed Packages
如果您的包裹超出预计配送时间仍未收到，请通过 zgt15822460403@gmail.com 联系我们，我们将尽力协助解决。请注意，我们对承运商、海关或其他不可控因素导致的延误不承担责任。 If your package has not arrived within the estimated delivery window, please contact us at zgt15822460403@gmail.com and we will do our best to assist. Please note that we are not responsible for delays caused by carriers, customs, or other factors beyond our control.
海关与进口税 / Customs and Import Taxes
买家须自行承担所有可能产生的关税、税费及进口费用。我们对海关延误造成的任何额外费用或延误不承担责任。 Buyers are responsible for any customs duties, taxes, or import fees that may apply. We are not responsible for any additional charges or delays caused by customs processing.